At Forex, we are always looking for better ways to be of service to you, after all we understand that without you, there is no us. With this in mind we have acquired phone numbers that are local to you, which means no special numbers have to be called. See the Forex local phone numbers […]
Category: Advisory
New Forex Cargo representatives/agents in Melbourne
In our focus on serving you better, we are excited to announce the appointment of two new Forex Cargo representatives/agents who will be looking after our Forex Cargo customers in the Greater Melbourne areas.
Year End Holiday Closure Advisory
Forex Cargo will remain open to process your cargo needs up until December 23, 2020. Our office and warehouse in Australia will be closed from December 24 until January 3, 2021. All cargo activities in Australia resume 9am, January 4, 2021. Our office in the Philippines will not stop operations during this period as we understand the importance of delivering your boxes during this time.
Holiday Closure Dates 2020
We want to inform you in advance of our Holiday Closure Dates, so that you could plan ahead to avoid any inconvenience.
Advisory: Phone and Chat support is limited due to the typhoon affecting our Contact Centre.
Phone and Chat support is limited due to the typhoon affecting our Contact Centre.
Advisory: Delay in releasing containers from Manila Port Due to Typhoon Ulysses
We would like to inform you of a delay in releasing containers from Manila Ports. In preparation for the entry of the typhoon Ulysses (VAMCO), Manila Port Authorities announced that there will be a gate and port closure today, November 11, Resumption of full port operations is on November 12 if weather permits.
Advisory : Online Box Tracking Status
We would like to advise you of the reason you may not be receiving updates on the status of your shipment between the time the vessel departs Sydney and its Arrives in Manila port. This is due to the shipping line’s data systems, which include their tracking system being down therefore companies who have containers […]
We are committed in keeping you Safe.
Forex Cargo, we put safety first for you and for our employees which is why we continue to provide our service using COVID Safe practices.
Labour Day Announcement
In celebration of Labour Day Holiday in ACT, NSW, and South Australia, on Monday, October 5 2020, Forex Cargo Australia won’t have Balikbayan Box Deliveries and Box Pick-ups in these areas. Normal Operations shall resume the next business day, October 6, 2020. For your enquiries and concerns: Email us at customercare@forexcargo.com.au. Chat with us via WebChat […]
Service Advisory
We apologize for the inconvenience, we are experiencing technical difficulties with our phonelines. We’ll be back up ASAP. Please use our Online Box System for your Balikbayan Box Bookings. https://www.forexcargo.com.au/ For other concerns, email us at customercare@forexcargo.com.au Chat with us via WebChat – http://bit.ly/forexwebchat or via Facebook – https://m.me/auforexcargo Thank you for your Patience.
